About Coordinated Entry System

The O‘ahu Coordinated Entry System (CES)  facilitates the coordination and management of resources that comprise the crisis response system in the county. CES allows users to efficiently and effectively connect people to interventions that aim to rapidly resolve their housing crisis. CES works to connect the highest need, most vulnerable persons in the community to available housing and supportive services equitably.

In 2017, O‘ahu began laying the groundwork for a Coordinated Entry System (CES) to coordinate providers efforts, create a real-time list of individuals experiencing homelessness in our communities, and a means to quickly and efficiently match people to available housing resources and services that best fit their needs. In mid 2018, this system was introduced across the island. There are now systems that serve Single Adults, Families with and without minor children, Youth, Veterans, and Domestic Violence sub-populations.

CES training and/or overview is available by request every Friday from 10:30 am - 12:30 pm. Please email pichousing@coordinatedentrysystem.org to request a training.

Access Points

Access points are the places – either virtual or physical – where an individual or family in need of homeless resources accesses the coordinated entry system (CES). Within the O’ahu CoC, in-person access points include homeless street outreach programs, emergency shelters, participating hospitals, community clinics, and various other partner agencies that provide assistance to the homeless community.

If you are currently unsheltered and in need of shelter or unsure who or where the nearest outreach team is, please click on one of the button below.

You may also contact Aloha United Way’s 211 referral hotline for information on access points nearest to you.

YOUTH:

Youth households (ages 18-24) seeking assistance from CES may present at any access point - other than DV access points unless applicable - for triage and assessment. However, certain partner agencies within the CoC operate as youth specific access points:

DOMESTIC VIOLENCE or INTIMATE PARTNER VIOLENCE SURVIVORS:

Homeless DV households seeking housing assistance can present at any DV-specific access point by calling the appropriate victim service provider (VSP) hotline. Each VSP has their own hotline and will begin triage once the call is placed. Information on VSP hotlines may be found here. Additionally, DV households can present at CES access points and be referred to appropriate VSP as determined appropriate or at the request of the participant for targeted support and resources.