Homeless ManagemenT Information System

HMIS

  • The O‘ahu Homeless Management Information System (HMIS) is a countywide software program that is designed to capture client-level information over time on the characteristics and service needs of individuals at-risk of and experiencing homelessness. In response to a Congressional directive, the Department of Housing and Urban Development (HUD) has required all Continuum’s of Care (CoCs) across the country to implement HMIS at the local level.

    The primary goal of the HMIS is to better understand the scope and dimensions of homelessness locally and nationally in order to address the problem more effectively. Through the implementation of advanced technology, the HMIS also directly benefits service providers and homeless clients by providing more efficient and coordinated services. The HMIS is a valuable resource because of its capacity to integrate and unduplicate data from all homeless assistance and homelessness prevention programs within the Honolulu CoC. Aggregate HMIS data can be used to understand the size, characteristics, and needs of the homeless population at the local, state, and national levels. The HMIS application enables organizations that operate homeless assistance and homelessness prevention programs to improve case management by collecting information about client needs, goals, and service outcomes.

    On O‘ahu, the HMIS is administered by a designated HMIS Lead Organization that receives funding to develop and implement O‘ahu’s HMIS. Since inception in 2004, the HMIS has matured into a complex data collection and reporting tool utilized by homeless service providers across the Island of O‘ahu. O‘ahu’s HMIS enables the sharing of client data, allowing for a greater collaboration among homeless service providers across the island.

The O‘ahu Homeless Management Information System (HMIS) is a countywide data system used to track and coordinate services for individuals at risk of or experiencing homelessness. Required by HUD, HMIS helps service providers streamline care, improve case management, and reduce duplicate data across programs. It also supports local, state, and national efforts to better understand and address homelessness. Administered by a designated HMIS Lead, O‘ahu’s HMIS has grown into a vital tool for collaboration among homeless service providers since its launch in 2004.

    1. Assist homeless service agencies with information allowing them to better serve their clients

    2. Gain a greater understanding of the numbers and characteristics of the homeless population.

    3. Identify the needs of the homeless, both met and unmet.

    4. Provide information on services homeless receive as well as monitor outcomes and program performance.

    5. Increase community awareness and understanding of issues related to homelessness.

*CLICK ON THE BOTTOM RIGHT OF DASHBOARDS TO ENLARGE OR CHECK OUT THIS VIDEO GUIDE ON “HOW TO NAVIGATE THE INFLOW-OUTFLOW DASHBOARD”

HMIS Dashboards

  • O‘ahu’s CoC is responsible for ensuring that all agencies in the CoC are adhering to local HMIS policies and procedures. The HMIS Lead has developed written training materials and training policies for all HMIS users that are delivered at initial and on-going, annual HMIS training’s. Agencies can also request additional training and technical assistance from the HMIS Lead.

    Participating HMIS agencies must read and understand all participation requirements and HMIS policies and procedures, complete all required documentation prior to implementation of the system, and become trained on how to use the HMIS before receiving access to the system. When an agency wants to add a new user, the individual must read and sign the PIC Oahu HMIS User Agreement Form. This form is then submitted to the HMIS Lead who will issue a user name and password following HMIS training.

    PIC HMIS Policies & Procedures Manual

    PIC HMIS Privacy Notice & Policy

    PIC HMIS Security & Privacy Plan

    PIC HMIS Data Quality Plan

The following dashboard consists of data pulled from HMIS for all programs with clients currently enrolled. Each tab shows different metrics. Tab 1 and 2 are dedicated to timeliness and are measured against our CoC standards. Tabs 3 through 6 show data completeness for each agency. The intended use here is to see where the system is as a whole and understand where there is room for improvement. All agencies are encouraged to run routine data quality reports for their programs to see more detailed breakdowns of any issues that need attention. Links to archived dashboards for their respective years are below.

hmis training videos & resources

the basics

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the client

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the user

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FURTHER EDUCATION

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To request data, please complete and submit the Data Request Form on the right.

Requests should be submitted as early as possible, as processing times range from 3 to 6 weeks depending on complexity. Some requests may require review by the Data Committee or partner agencies.

Please provide detailed information, including date range, household type, region, project types, age group, and intended use of the data.

For questions, contact hmis@partnersincareoahu.org.

requests for data

ARCHIVED hmis system reports & data/dashboards